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CITIZEN CHARTER OF INFORMATION & PUBLIC RELATIONS DEPARTMENT

Our Motto: To keep people and Government informed.

INTRODUCTION:

          The department of Information & Public Relations has been entrusted with responsibility of disseminating the policies and programmes of the Government to the public and keep Government informed about the peoples reaction in regard to these.

          Presently, all modes of communication viz-personal contact, Song and Drama, Audio-Video, Photo exhibition, Print/Electronic Media are being used by the Department to achieve this objective. The department has its own website in which Govt. decisions in support of policies and programmes are incorporated time to time so that maximum number of people could be informed within and out side the state. The department is utilizing latest technique for transmitting information to print and electronic media. All the offices of the department are computerized.

PUBLIC INTERFACE:

          The client or customers of the department is people of the state in general and media persons in particular as through them the information is provided to the masses from time to time.

          The department issues News releases/Press notes and advertisements, organizes Press conferences for informing public. Besides development articles, features, articles and backgrounders are also issued.

          Himachal diary of 30 minutes is regularly being produced by the department, which highlights the developmental aspects and events. This is being telecast thrice in a month on Ist, 3rd and 5th Sunday at 7.15 P.M. from Doordarshan National channel including local cable network. Publicity material viz. Booklets, Calendars, pamphlet etc from time to time which provides information about various on going developments schemes.

OUR STAFF:

 

          The department is headed by the Director located in the Suchna Avam Jan Samapark Bhawan, near Majitha House, Chhotta Shimla. It consists of various wings such as Press Section, Feature Section, Advertisement section, Photo Section, ENG Unit, Song and Drama Unit, Exhibition Unit, Publication wing, Establishment Section and Accounts Sections. The directorate controls, administers and gives guidelines to its subordinate offices i.e. District Public Relations Offices, which are located in every districts headquarters in the state and are headed by Distt Public Relations Officers. The department has Press Liaision Offices at Delhi, Chandigarh, Jalandhar and one Zonal Office at Dharamshala and all these are headed by Deputy Directors at present. The department has its offices at Sub-division level headed by Assistant Public Relations Officers and at Tehsil level by field functionaries- Projector Operator and Radio Mechanic. All the Public Relations Officers/officials are engaged to publicize the policies and programmes of the Govt. through various media’s.

KEEPING YOU INFORM:

          The department is bound to keep itself informed of all the policies and programmes as well as projects and schemes related to every department, which are being implemented in the field. The department collects information from all the developmental activities undertaken by various departments and publicises the same for general public. In view of this the department is always in the need of information related to various departments and government decisions taken from time to time.

          In natural calamity and major accidents cases the timely information is vital for public and media persons. But as top government functionaries are out to places of mishap to supervise/assist relief and rescue work. It becomes tough to PR personal to obtain the details and further dissemination of correct information. Being government department, the responsibility to provide right, factual and timely information is more important.

          In such cases if incident occurs in some remote and far-flung corner of the state, the things get more complex as delay occurs in getting authentic information. The next higher official or officer of the department such as APRO, DPRO and state headquarter should be informed frequently in these particular cases. The higher official or officials are expected to address the situation and get the complete information/details from the concerned quarters as soon as early possible.

          The department can help by providing right feedback to the Government if some policy and programmes are not acceptable to the public.

 

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Annexure-‘A’

 

 

 

Name of the Department/Offices: Information & Public Relations

 

Details of PIO, APIOs

 

Designation

Complete Office Address

Office Telephone No.

E-mail Address

Jurisdiction/  Units under the control for which he       will rendering        in formation to applicants.

State Public Information Officer at Department level

Director

Suchna Avam Jan Sampark Bhawan, H.P.Shimla-2

2621853

dprhp@yahoo.com

Throughout the State.

Assistant Public Information Officers at Department level

1. Additional/ Joint/Deputy Director

2. Distt Public Relations Officers

3. Assistant Public Information Officers

Suchna Avam Jan Sampark Bhawan, H.P.Shimla-2

In every Distt

 

In their place of posting

                                                                                                

 

Within their area of jurisdiction.

 

Within the concerned Distt.

Within the concerned Sub-Division.

A) Shri Rajender Rajan,Public Information Officer (PIO)

Deputy Director

Directorate of Information & Public Relations, H.P.Shimla-2

95177-2621328

 

All offices of the Department in the State as well as PLO’s

B) Smt. Arti Gupta, Assistant Public Information Officers (APIO)

Information Officer

Directorate of Information & Public Relations, H.P.Shimla-2

95177-2621328

 

All offices of the Department in the State as well as PLO’s

C) Shri Shiv Dutt Garag, Appellate Authority.

Joint Director

Directorate of Information & Public Relations, H.P.Shimla-2

95177-2621328

 

All offices of the Department in the State as well as PLO’s

 

 

 

 

 

Annexure

List of Bodies, which needs to be brought under the purview of Right to Information Act, 2005 of Government of India.

 

Sr.No.

Nomination

Activities performed

Nature and extent of ownership by owned/cont rolled/

substantially financed

Extent of financial assistance provided directly or indirectly

 

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